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Radio--Small Market

Challenge:
This station was suffering from listener attrition. They had lost touch with their audience's needs and were no longer attuned to the uniqueness of the market. The station had become formulaic and needed to create and establish a new identity.

Solution:
The implementation of station research to identify and aggregate unique pockets of listener demand not currently being served in the market. Develop talent to help drive listener affinity, assisted in sales friendly promotional development to reflect the station's brand, and educated sales management and staff on points of differentiation for advertisers.

Result:
As of 4th Quarter of 2002, five consecutive positive trends across all key demos, the most consecutive positive trends in the station's history.

 
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